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Shipping policy

Cast resin models are shipped directly from our studio in Ontario, Canada.  Our turnaround time is typically very quick, however, during production, we may need to take a few extra days to ship your items.  Please allow between 3 to 7 days for shipping your order.

Import duties, tax & brokerage fees

Every effort is made to minimise any import duty, tax and brokerage fees to which you may be subject. However, depending on the destination country of your order, duty, tax and brokerage fees may be assessed upon importation. Our shipping prices are only for the cost of carriage and do not include these additional charges. 

Order contents shipped outside of the United States or European Union will be described as plastic goods. Combined import duty and tax are typically 5-20% of the total order value. In some cases, an additional brokerage fee may be assessed by the carrier.

If delivery of an order placed on is refused, you will be responsible for the original shipping charges, as well as any import duty, tax, and brokerage fees that may be assessed.

Countries We Cannot Ship To:

Due to service limitations as a result of internal policies or international trade embargoes and economic sanctions, we are unable to ship to the following countries:

  • AC Ascension Islands
  • AQ Antarctica
  • BV Bouvet Island
  • CC Cocos (Keeling) Islands
  • CU Cuba
  • CX Christmas Island
  • EH Western Sahara
  • ER Eritrea
  • FK Falkland Islands (Malvinas)
  • GQ Equatorial Guinea
  • GS South Georgia & South Sandwich Islands
  • HM Heard and McDonald Islands
  • IO British Indies Chagos
  • IR Islamic Republic of Iran
  • KP Korea, North
  • MMI Midway
  • MM Myanmar
  • NR Nauru
  • NU Niue
  • PC Caroline Islands
  • PM Saint Pierre and Miquelon
  • PN Pitcairn
  • RU Russian Federation
  • SD Sudan
  • SH Saint Helena
  • SO Somalia
  • SS South Sudan
  • ST Sao Tome and Principe
  • SY Syrian Arab Republic
  • TF French Southern Territories
  • TK Tokelau
  • TM Turkmenistan
  • WK Wake Island


If your country is not listed above and you're experiencing difficulties, please contact us at